Receptionist- Romsey Veterinary Clinic

Permanent Part Time Receptionist required for our Mixed Animal Clinic

Provide outstanding customer service to our clients and patients

Great benefits of belonging to a leading animal health-care company

As part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, Singleton Veterinary Hospital is a mixed animal practice that prides itself on having a great relationship with clients, customer satisfaction and going above and beyond in patient care.   

We are on the hunt for our next superstar customer-focused experienced Receptionist to look after our clients so we can look after their pets! 

  • Permanent part time position with view to full time in the future
  • Provide outstanding customer service over the phone and face-to-face.  
  • Welcome clients and their pets to the clinic.  
  • Manage appointments for clinical staff.  
  • Liaise with vets and vet nurses to ensure efficient daily scheduling.  
  • Process invoices and payments.  
  • Ensure a neat and tidy presentation of the reception and waiting areas.  
  • Minimum 5 years’ experience in a customer service role. 
  • Reception experience in a vet clinic or animal care industry knowledge is advantageous. 
  • Must genuinely love helping clients and have a mature approach for tricky conversations! 
  • Ability to multi-task with excellent time management skills.   
  • Excellent team player and communicate well with clients, your colleagues and managers.  
  • Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave!)  
  • Discounts from various retail, travel, fitness and health providers.  
  • Everyone on our team is highly valued we take pride in having a positive and friendly clinic culture.  
  • Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.  
  • Opportunities for further career development within an industry leading organisation.