Receptionist- Warrnambool Veterinary Clinic

Seeking a part time veterinary receptionist to complement our team!

We are looking for a friendly, customer-focused and enthusiastic person to complement our team and provide front of house care to our clients and patients.

At Warrnambool Veterinary we are incredibly proud of our clinic which is always growing and adapting to new standards of care and is an important part of our community. We have a great team and enjoy plenty of socialising as well as working together. Having fun while delivering a professional and valuable service to our clients is a huge priority.

As part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, Warrnambool Veterinary is a fantastic veterinary clinic that prides itself on having a great relationship with clients, customer satisfaction and going above and beyond in patient care.   

  • Providing outstanding customer service over the phone and face-to-face.  
  • Welcoming clients and their pets to the clinic.  
  • Managing appointments for clinical staff.  
  • Liaising with vets and vet nurses to ensure efficient daily scheduling.  
  • Ensuring a neat and tidy presentation of the reception and waiting areas.  
  • 2+ years of reception or customer service experience.
  • Animal care knowledge is advantageous. 
  • Must genuinely love helping people and have a mature approach for tricky conversations. 
  • Ability to multi-task with excellent time management skills.   
  • Excellent team player and communicate well with clients, your colleagues and managers.  
  • Permanent part-time position
  • Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave!)  
  • Discounts from various retail, travel, fitness and health providers.  
  • Everyone on our team is highly valued we take pride in having a positive and friendly clinic culture.  
  • Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.  
  • Opportunities for further career development within an industry leading organisation.