Tele-Health Veterinary Nurse- Vetriage

We are seeking experienced veterinary nurses / veterinary technicians to work as an extension of our veterinary clinics by providing an after-hours tele triage and tele advice service for our clients.

This role is perfect for an experienced veterinary nurse or vet tech who loves using their knowledge and skills to positively engage with clients whilst having flexibility with location and hours. 

Vetriage are proud to have a team comprised entirely of talented and dedicated Veterinary Nurses and Veterinary Technicians.

Our team play a crucial role in providing exceptional care to our vets on call, our clinics, and our clients.

Vetriage work as part of Apiam Animal Health, Australia’s largest regional and rural veterinary group. Apiam’s mixed and companion animal clinics are in the heartlands of Australia’s dairy, beef feedlot and pig regions. We are committed to the rural and regional communities in which we live and work. 

The position:

• Use established clinic protocols and guidelines to evaluate the severity of the situation, determine the urgency and specify clear instructions and next steps to clients. 
• Coordinate appointments with the on-call veterinarians across multiple locations, both clinic/farm-based appointments.
• Provide “peace of mind” 24/7 for our clients’ pet health concerns via nurse consultations. 
• Permanent Part Time position available 

About you:

• Qualified Veterinary Nurse or Veterinary Technician (Cert 4 equivalent or higher) 
• Minimum 5 years’ experience in a busy veterinary clinic. 
• Mixed practice experience is preferred but not essential 

You are detail-oriented, self-motivated and highly organized. You have exceptional communication skills and can form a great rapport with clients to support them after hours. You have the ability to work nights and weekends and have the energy to remain focused and enthusiastic throughout a full shift. You can multi-task to the extreme! Juggle multiple incoming calls, call-backs, and nurse advice whilst knowing vets’ locations and where to send urgent cases. 

PLEASE NOTE: To be considered for this role, applicants must be based in Australia 

Benefits:

• Flexible location – Work from home – no commuting! 
• Flexible shift schedules. 
• Ability to have family–friendly hours or an additional income stream. 
• Remuneration reflects the days and hours worked and attracts all the benefits of a regular part-time position. 
• Access paid volunteer leave, extra parental leave and Apiam Wellness Day– an extra day of annual leave!
• Discounts from various retail, travel, fitness and health providers (including Kmart and Woolworths!)
• Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program (free and confidential counselling sessions for you and your immediate family).

Be a part of delivering an outstanding level of service to our clients and at the same time helping to improve work-life balance of veterinarians and support staff through a central approach to the provision of an after-hours service.

Please apply here with your cover letter and resume to become part of our team!