Clinic Coordinator – Smithton Veterinary Service

Smithton Veterinary Service is a long established and highly respected clinic in the beautiful northwest region of Tasmania. The clinic plays an important role in the local community, providing veterinary services for farmers, families and the wider region. With a committed team and strong systems already in place, this is an opportunity to join a workplace that values professionalism, teamwork and community connection.

Why this role

As we welcome a new Clinic Coordinator, we are looking for someone who can confidently manage the day-to-day administrative operations of the clinic. This position is focused on organisation, communication and supporting smooth workflows across a busy mixed practice environment.

The role is ideal for applicants with administrative experience, medical reception experience, veterinary or nursing backgrounds, or others who are highly organised and confident in managing people, schedules and customer service.

About the position

• Provide proactive leadership to support a positive, collaborative workplace
• Manage daily clinic operations including resourcing, scheduling, PMS use and workflow efficiency
• Oversee staff supervision, development and engagement alongside the Clinical Lead
• Promote high standards of service and a strong safety culture, supporting staff through complex client conversations
• Drive performance across customer experience, service delivery and financial outcomes, and contribute to budgeting
• Manage stock control, accounts and debtors, and ensure compliance across clinic processes
• Cascade communications and support improvement initiatives across the team

About you

We welcome applications from a wide range of backgrounds including practice managers, veterinary receptionists, vet technicians or nurses, medical receptionists and administrative professionals with strong organisational and people skills.

• Minimum three years experience in team management, rostering and customer service
• Background in practice management, business management or HR is advantageous
• Demonstrated ability to lead and motivate teams
• Confident computer user with experience using MS Office programs and databases
• Strong leadership and communication skills with a passion for supporting people
• Financial acumen including the ability to interpret sales, activity and financial reports and lead change initiatives

Why you should apply

• Genuine opportunity for career progression in a leading veterinary company
• Excellent staff benefits
• Access to paid Volunteer Leave and Parental Leave
• Discounts with major retail, travel, fitness and health providers
• Support for work life balance including access to a Mental Health First Aid Officer and a confidential Employee Assistance Program
• Laptop and phone provided
• Join a supportive, family friendly team with access to high quality training and development and opportunities across a national network

A little more about Smithton and our clinic

Smithton is a close knit, welcoming community that plays an important role in Tasmania’s northwest region. The town is known for its strong agricultural base, natural beauty and a warm, community minded lifestyle.

Smithton Veterinary Service is an essential part of this local community. The clinic is trusted by farmers, families and businesses who rely on our team for support, guidance and consistent service.

Our team includes experienced veterinarians, farm support staff and administrative professionals who work together to keep the clinic running efficiently and to ensure our clients feel valued and well supported. Many of our team members have been part of the clinic for several years, contributing to a workplace culture that is inclusive, steady and highly collaborative.

How to apply

Application accepted by the 20^th of February

Apply now with your resume and cover letter via the link, or contact us at smithton.office@apiam.com.au to discuss the position.