Available NOW at Samford Valley Veterinary Hospital07 3289 1322
*Based on 1 x dental including sedation, 1 x Hendra Vaccination, 1 x Tetanus and Strangles Vaccination, 1 x Health Examination, 2 x Faecal Egg Counts, 1 x After hours Consult Discount and 1 x 10km Travel.
Any inclusions and benefits of this membership are applicable only to the designated equine whose microchip matches the identification of the horse registered under the membership. Each horse needs to be signed up separately and will incur a membership fee per horse.
Yes, any equine can be signed up as a member and receive the same discounts and benefits.
Discounts and benefits remain valid strictly for the 12-month duration of the membership and are non-transferrable to subsequent years in the event of non-utilization.
If your horse passes away during the membership period, our team will work out the full value of the benefits received during the membership and refund the difference between the subscription fee and the full amount.
The free dental includes an oral examination by the veterinarian and then a corrective float to restore your horse’s dentition to normal structure and function within the limits of what is safe and possible to do so for the patient. The veterinarian will decide how much of the mouth can be corrected after the oral exam. Depending on the patient, some horses can never be corrected to “normal structure and function” however, they will be corrected as much as is possible and safe for that patient.
The free dental does not include any extractions, nerve blocks, radiographs or repeat treatments that your horse may require, but remember, Mane Mates members will get 10% off all products and services and a 20% discount a second dental if your horse may require 6-monhtly dentals.
If your horse is sold during the membership period, our team will work out the full value of the benefits received during the membership and refund the difference between the subscription fee and the full amount.
You can choose not to use the free 2in1 vaccination included in your Mane Mates Membership. However, this cost will not be refunded from the package.
You can choose not to use the free Dental including sedation included in your Mane Mates Membership. However, this cost will not be refunded from the package.
You can choose not to use the free Hendra vaccination included in your Mane Mates Membership however, this cost will not be refunded from the package.
If you choose not protect your against Hendra Virus by keeping them up to date with their Hendra Vaccinations (according to the Zoetis National Registry) you can still be a Mane Mates Member. However, discounts do not apply to any services or products if your horse is sick and exhibiting any of the symptoms of Hendra Virus (to be determined by the attending vet). Discounts do not apply to any exclusion consultations, fees, PPE or services associated with a Hendra Exclusion.
The Mane Mates Program is an Apiam Animal Health Equine Services initiative that offers an annual membership to participating clients. The annual membership provides access to select veterinary services provided by Apiam Animal Health Samford Valley Veterinary Hospital. Services do not include veterinary services not provided by Apiam Animal Health participating Veterinary clinics unless specified.
Membership is limited to one (1) nominated Horse, defined as a domesticated equine per annual membership. Separate memberships must be purchased for each additional Horse owned by a participating client (‘member’) should they wish that animal to receive the same membership benefits.
Payment must be received in full for membership to commence. The annual membership fee will be reviewed on 1 July of each year. Members will be advised of any change in the membership fee, and subsequent changes will apply from the anniversary of the commencement of membership where a member chooses to renew their membership. Membership is on an annual basis commencing from the date of subscription. A renewal notice will be sent to each member at least one (1) month prior to the expiry of the annual membership. Where a member animal dies, members may request a refund of membership fees by written notification to the Apiam Animal Health Veterinary Clinic where the membership was purchased. In such circumstances, members will be entitled to a reimbursement of the difference between the normal value of the goods and services obtained through the Mane Mates Program and the total of the annual membership payment. Membership may be transferred with the animal in circumstances where the animal has been sold, and the new owner agrees to the terms of the membership. In such circumstances, a refund as described above cannot be provided to the new member/owner if the animal dies.
Membership benefits are valid at Samford Valley Veterinary Hospital where the participating clinic normally provides or retails the products or services listed. Prices include GST.
Mane Mates Membership Entitles Members to the following services and benefits:
Conditions and Exclusions:
Fair Use Policy:
Mane Mates members acknowledge the terms and conditions of their membership and agree that the membership benefits are limited to reasonable usage, determined by the Apiam Animal Health Vet. If unreasonable use is determined, the vet may notify the member in writing that usage has become unreasonable. If the unreasonable usage continues, the vet may terminate the membership without additional notice.
The member acknowledges these terms and conditions and agrees that by applying for membership and/or accepting any membership benefits, they are bound by these terms and conditions and any other terms and conditions notified by Apiam Animal Health Vet from time to time.
The Mane Mates Program is not pet insurance. By becoming a member of the Mane Mates Program, you are not obtaining pet insurance coverage. Terms and conditions are current as of 1st July 2023.
Prices include GST.